![]() ![]() Clicking forgot password on the My Shaw portal login screen will lead to changing your Shaw ID password, not your Shaw email password.If you have a Shaw ID but don't know the password, you can reset your Shaw ID password.If you don't have a Shaw ID, the primary Shaw account owner can create one by following the steps in the article How To: Create a Shaw ID. ![]() Keep in mind the passwords for your Shaw Webmail and Shaw ID may be different depending on how you set them up, even if you used a Shaw email for your Shaw ID, as Shaw Webmail & My Shaw are separate services. My Shaw is the self-serve customer portal where you can manage your Shaw services, including all of the email addresses connected to your Shaw account. The only way to change a Shaw email password is by logging into My Shaw using a primary Shaw ID. ![]()
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